Income-eligible payment assistance programs
You may qualify for federal, state or local income-eligible payment assistance programs to help you pay your bill.
If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-800-432-9515 (24/7).
If you are in a difficult financial situation, energy assistance programs and payment plans are available now. Find out if you qualify today.
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Download the Columbia Gas Mobile App today and customize your account so it’s perfect for YOU! Easily view your bill, check usage or make a payment. Enroll in programs like AutoPay, Budget Plan and many more. Take your account with you wherever you go.
Get the AppUse our online START. STOP. MOVE. service to make a change 24/7. In a few simple steps, you’ll be done! Whether you’re starting a new service, moving a current service to a new address, or want to stop your service all together, making a change is easy. Get started now!
START. STOP. MOVE.You may qualify for federal, state or local income-eligible payment assistance programs to help you pay your bill.
We offer payment arrangements to help you if you are having trouble paying your bill.
Call us at 1-800-432-9345 to learn more.
This program allows you to pay about the same amount each month, and we calculate that number based on usage, weather and projected costs.
Enroll in billing and payment alerts to get updates about your bill. Subscribing is free, however your carrier may charge text messaging and data rates depending on your plan.
Have an emergency?
If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-800-432-9515 (24/7).