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Emergency Information

1-800-432-9515

Have an emergency?

If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-800-432-9515 (24/7).

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Learn more about natural gas safety

We’re proud to partner with firefighters, police officers and emergency management officials in our communities. We train hundreds of first responders each year so they know how to react during an emergency.

Safety training

We offer training for local volunteer fire departments to learn how to safely respond to natural gas incidents. The sessions include classroom instruction and hands-on training featuring real-world scenarios that first responders are likely to encounter.

Contact James Rice at jamesrice@nisource.com or 859-537-2123 to schedule training.

Best Practices for Emergency Responders

Download your poster here!

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Have an emergency?

If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-800-432-9515 (24/7).